Welcome to Baynal Group LMS. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, enroll in a course, or contact support:
- Account Information: Name, email address, password, and profile picture.
- Payment Information: Billing address and payment card details (processed securely via third-party providers; we do not store card numbers).
- Learning Data: Course progress, quiz scores, certificate records, and completion history.
- Usage Data: Pages visited, features used, browser type, IP address, and device identifiers.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our learning platform.
- Process transactions and send related information (receipts, invoices).
- Send you technical notices, updates, security alerts, and support messages.
- Personalize course recommendations and your learning experience.
- Monitor and analyze trends, usage, and activities in connection with our services.
- Detect, investigate, and prevent fraudulent transactions and abuse.
3. Sharing of Information
We do not sell your personal data. We may share your information with:
- Service Providers: Third parties that perform services on our behalf (e.g., payment processors, cloud hosting, email services).
- Instructors: Aggregated, non-personally-identifiable enrollment and progress statistics.
- Legal Authorities: Where required by law or to protect our rights and safety.
4. Cookies & Tracking
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features may not function properly without cookies.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at privacy@baynalgroup.com.
6. Security
We implement industry-standard security measures including encryption in transit (TLS), encrypted storage for sensitive data, and regular security audits. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access the data we hold about you.
- Right to correct inaccurate information.
- Right to request deletion of your data.
- Right to object to or restrict certain processing.
- Right to data portability.
To exercise these rights, please contact us at privacy@baynalgroup.com.
8. Children's Privacy
Our platform is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@baynalgroup.com
- Address: Baynal Group, Innovation District, Suite 400
Also see our Terms of Service.
Contact Us